Working as a life coach and business mentor for the last three years, I have come across many challenges and issues mums face in trying to run their own business; time management, dealing with guilt etc. However, one of the major obstacles mums seem to come up against time and again is that they have difficulty selling their product or service. They aren't 'sales people'.
Ask any businessmum to describe her business and its benefits and she could probably explain to you in glowing and passionate terms what she does and why she does it. Ask her to sell you her business and she clams up. Why? Although I've asked for the same thing simply using different wording, many people assume that use of the word 'sell' implies pushiness or forcing a product or service onto someone who isn't interested. For example, when you think of a salesperson, how do you picture them? A bored girl in a shop, a car salesman? Or something different?
It makes sense that when starting out with an opinion of sales like this, it is always going to be difficult to sell yourself or your business. So, why not challenge those long-held beliefs? Think about all the people who have to sell in their line of work and how many of them actually fall into this category. Can a different picture of a salesperson be developed?
Alternately, why not classify the action of selling as something other than sales. For example, informing or enthusing (choose a word that suits you and your personality). If the burden is simply to inform a possible client about a product rather then sell, does this lift the pressure? Is the process approached with a lighter heart?
The second thing a lot of mums assume about selling is that it implies concluding with a sale, often by 'coaxing' or 'pressuring' a client into it. It doesn't need to be this way. If you truly understand your market and what they want and can present a product or service in such a way that it appeals, sales will be created simply by making people aware of what is on offer. Assuming the demand is there, of course.
Some other great ways to combat the no sale are:
- Look for instances in your business life when you have successfully created a situation for clients to come to you. Refer to these positive examples when thinking about sales.
- Visualise sales situations where you are informative and passionate and you get sales without pushing.
- Remind yourself why your product is great and why people would want to buy it.
- Be prepared that some people won't be interested in buying and this is not a reflection on you.
- Ask for feedback on why they didn't buy i.e. price, timing, not needed. With this feedback you'll then be able to reposition the product better to appeal to future buyers.
Selling needn't be stressful or pressured. Approached positively, it can simply be a celebration of what you do and who you are and, in the end, aren't people more likely to buy from someone who's enthusiastic about their business than someone trying to force it down their throat?
Alli Price, Motivating Mum