Industry sector: Business services

Record label: Telecommunications

Your business will need at least one telephone line to contact manufacturers, distributors and record shops, as well as to handle general enquiries. You may also decide that you need a fax machine. Depending on how you plan to operate, it will be either useful or absolutely essential to have internet access and an email address. A website is a good way to advertise your business and you may also use it to sell physical format music (such as CDs or vinyl) or digital downloads.

The telephone company will bill you every month or quarter for the calls you have made, often plus an amount for the line rental for the next quarter.

Many different internet service providers (ISPs) offer internet connections, website hosting and email accounts. Shop around to find the best deal for the package of services your business requires.

You may decide that you need mobile phones as well as land lines, for example to keep in touch with A&R staff when they are out and about. Again, there are many different deals available offering different options and payment plans to the user.

Various packages and discount structures are available to business users, which can help to reduce telecommunications costs. Contact your telephone company's customer services department for details.