Industry sector: Consumer services

Male grooming: Telecommunications

Your business will need at least one telephone line to receive customers' enquiries and bookings, to contact suppliers and so on. You may also decide that you need a fax machine. It might be useful to have an email address. A website is a good way to advertise your business and tell people about the treatments you offer and how much they cost. You could offer your customers an online appointment booking facility.

The telephone company will bill you every month or quarter for the calls you have made, often plus an amount for the line rental for the next quarter.

Many different internet service providers (ISPs) offer email accounts, internet connections and website hosting. Shop around to find out what the best deal for you would be.

You may decide that you need mobile phones as well as land lines. Again, there are many different deals available offering different options and payment plans to the user.

Various packages and discount structures are available to business users, which can help to reduce telecommunications costs. Contact your telephone company's customer services department for details - and to make sure that you're getting the best deal they offer.