Your business will need at least one telephone line to contact suppliers and handle general enquiries. You may also decide that you need a fax machine and it's increasingly important to have internet access and an email address. Setting up your own website is a good advert for your business and you may even use it to offer an online shoe repair or key cutting service.
The telephone company will bill you every month or quarter for the calls you have made, often plus an amount for the line rental for the next quarter.
Many different internet service providers (ISPs) offer internet connections and email accounts. Shop around to find the best deal for the package of services your business requires.
Various packages and discount structures are available to business users which can help to reduce telecommunications costs. Contact your telephone company's customer services department for details.