Industry sector:

Osteopath: Telecommunications

Your business will need at least one telephone line for patients to make appointments, to contact suppliers and to handle general enquiries. You may also decide that you need a fax machine and it is becoming increasingly important to have fast internet access and an email address. A website is a good way to advertise the services your clinic offers and give details of your fees, professional qualifications and an explanation of what osteopathy is and what patients can expect during a consultation.

The telephone company will bill you every month or quarter for the calls you have made, often plus an amount for the line rental for the next quarter.

Many different internet service providers (ISPs) offer internet connections and email accounts. Shop around to find the best deal for the package of services your business requires.

You may decide that you need mobile phones as well as land lines. Again, there are many different deals available offering different options and payment plans to the user.

Various packages and discount structures are available to business users, which can help to reduce telecommunications costs. Contact your telephone company's customer services department for details.