Industry sector:

Pharmacy: Telecommunications


Your business will need at least one telephone line to contact suppliers, receive customers' queries, and so on. You may also decide that you need a fax machine. It is becoming increasingly useful to have an email address. A website could be a good way of promoting your business and the services you offer. You might decide to offer online sales of medicines and healthcare products and also to dispense NHS prescriptions online. You must register with the Medicines and Healthcare products Regulatory Agency (MHRA) and display the EU Common Logo on each webpage. You can also include the GPhC internet pharmacy logo on your website to demonstrate that you're appropriately registered.

The telephone company will bill you every month or quarter for the calls you have made, often plus an amount for the line rental for the next quarter. Various packages and discount structures are available to business users which can help to reduce telecommunications costs. Contact your telephone company's customer services department for details.

You may decide that you need mobile phones as well as land lines. There are many different deals available offering different options and payment plans.

Many different internet service providers (ISPs) offer internet connections and email accounts. Shop around to find the best deal for the package of services your business requires.