Industry sector: Manufacturing

Furniture maker: Telecommunications

Your business will need at least one telephone line for dealing with customer enquiries, contacting suppliers and so on. If you intend to make direct sales and handle the selling in-house then you will need a number of lines. It's essential to have internet access and at least one email address. A website is an excellent to advertise your business. You could sell furniture direct to end users through your website if it's e-commerce enabled.

The telephone company will bill you every month or quarter for the calls you have made, often plus an amount for the line rental for the next quarter.

Many different internet service providers (ISPs) offer internet connections and email accounts. Shop around to find the best deal for the package of services your business requires.

You may decide that you need business mobile phones as well as land lines. Again, there are many different deals available offering different options and payment plans to the user.

Various packages and discount structures are available to business users, which can help to reduce telecommunications costs. Contact your telephone company's customer services department for details and to make sure that you're getting the best deal they offer.